THE PRESENT REFUND POLICY OUTLINES THE PROCEDURE GOVERNING ANY REQUEST OR DEMAND FOR A REFUND BY THE CLIENT WHILE UNDERGOING THE COACHING AND TRAINING PROCESS UNDER Spark .   

Refund

Every request or demand for a refund by the Client on any ground will be sanctioned or approved by Spark only when the Client demonstrates strict adherence to the terms and stipulations of the Standard Operating Procedure along-with other stipulations of the Master Client Agreement which is executed between Spark and the Client pursuant to subscription of Spark services by the Client.

Any request/ demand for a refund shall be made by the client only after the end/ expiration of mentorship period, i.e. the term of subscription with Spark but the same request/ demand for refund shall be made within a period of one (1) months from the date of end/ expiration of the mentorship period.

Standard Operating Procedure

Standard Operating Procedure is a transcribed scheduled routine given by Spark to the client after signing of the present agreement. It is an ever-changing collation of dedicated milestones (interchangeably termed as activation points) and corresponding directives (interchangeably termed as action items) for the client to help achieve such milestones. Standard Operating Procedure is subject to changes in real time updates and peculiar suggestions, directives specifically introduced according to the circumstances relevant to the Client. As the Client progresses with the course the Standard Operating Procedure will undergo changes in the form of new suggestions, opinions, directives and milestones to deal with the respective needs of the Client corresponding to the Client’s progress in the course.

Terms of SOP

• The Client is under strict obligation to resolutely and without any deviation adhere to the directives (interchangeably termed as ‘action items’) to achieve milestones (interchangeably termed as ‘activation points’) as prescribed and stipulated under the SOP,
• The Client is under strict obligation to maintain a record/ catalogue of proof in any form, particularly in addition to screenshots, excel data, scripts via docs and recordings , demonstrating substantial and effective implementation, performance and adherence of the directives as stipulated in the SOP,
• The Client is under strict obligation to provide proof demonstrating substantial and effective implementation, performance and adherence of the directives as stipulated in the SOP, as and when required by Spark .

Any deviation from the Standard Operating Procedure absolves Spark from any liability on account of not delivering any positive results to the Client.

Disclosure

Spark is not in the business of selling “get rich quick” schemes or guaranteed business opportunities. Our core belief is that through education, individuals are better equipped to make informed decisions to enhance the commercial growth of their respective business, though we do not guarantee financial success. 

This policy ensures that Clients are fully engaged with the program, providing a transparent and accountable framework for achieving business objectives through Spark Blue program.